One workspace across a split knowledge estate
enterprise technology group · Gulf
The shape of this problem
The answer exists and nobody can find it
Built and run by this practice in its own environment.
The problem
Employees needed one secure place for company knowledge, AI assistants, and tools. Knowledge sat in separate repositories, each with its own search behaviour, and AI tooling had arrived as more separate destinations rather than fewer. Every additional access point made an answer harder to find rather than easier, and none of them could be governed as a single thing - so access control, retention, and auditability were as fragmented as the content.
What we built
We built a single private workspace combining enterprise data management, enhanced search, LLM capabilities, and access to specialised agents inside one private workspace.
What moved
| Measure | Before | After |
|---|---|---|
| Average knowledge-discovery time for indexed enterprise content | ~12 minutes | under 90 seconds |
| Common internal questions answered or routed to the correct source without a further repository search | no prior measure | more than 70% |
| Separate access points for knowledge, search, and AI tools replaced by a single workspace | no prior measure | at least 3 |
Average knowledge-discovery time for indexed enterprise content
Common internal questions answered or routed to the correct source without a further repository search
more than 70%
Common internal questions answered or routed to the correct source without a further repository search
The ring is the whole of that measure. The grey arc is the other 30%.
Figures are from the practice's own delivery records for the engagement named, measured against the process that preceded it.
What it turned on
Consolidation was the mechanism - the gain came from removing destinations rather than adding capability, and a single workspace is also the only unit at which access and governance can realistically be applied. Relevant to organisations where each new AI tool has made the knowledge problem slightly worse.
- Service line
- Semantic Search
Start here
Which of the four is yours?
Tell us the documents and the monthly volume and we will send the two closest records, with the figures behind each and what it would take to repeat them on your material.
You get a reply within one working day, from the engineer who would do the work.